TASCAM US-122 — 299 – Technical SupportTroubleshooting (Windows)When installing the US-122 for the firsttime, if you experience any unusualbehavior, here are some things to check:Audio Drivers In Control Panel /System / Device Manager (Win98SE/ME) or Control Panel / System /Hardware / Device Manager (Win2000/XP), find the Audio control panel. It’scalled Sound, Video And GameControllers in Win98SE, or Sound &Multimedia in Windows 98/ME andWindows 2000/XP. You should see twoentries for the US-122:• TASCAM US-122• US-122 WDM InterfaceIn Control Panel / Multimedia, select theAudio tab.Under Playback, US-122 Out shouldappear in the drop down menuUnder Recording, US-122 L:R shouldappear in the drop down menuMIDI Drivers: In Control Panel /Multimedia, select the MIDI tab. WhenSingle Instrument is selected, you shouldsee:• US-122In Control Panel / Multimedia, select theDevices tab. Under Audio Devices, youshould see:• Audio for US-122Under Midi Devices And Instrumentsyou should see:• MIDI for US-122.Expand by clicking on the plus (+) signand you should see:• US-122 Port 1Port 1 corresponds to the US-122’sMIDI I/O ports.Tech Support ContactsIf you’re unable to solve an installationproblem, you’ve got several options forhelp.First, we recommend you visit our Website at www.tascam.com, and check forany updates, FAQ or support news.Also on our Web site, you’ll find ouralways lively Online User Forums.TASCAM Product Specialists are on lineto field questions, but don’t be surprisedif your question is answered by anotheruser. The BBS is also a forum for discus-sion, comments and ideas on the US-122, US-224 and US-428. You’ll findusers of a variety of software platforms,so someone’s likely to be familiar withyour program of choice.Also, since many of the situations you’relikely to encounter will be related to thesoftware you’re using, it’s a good idea tocheck not only our Web site, but the Websites and resources of the software pro-gram’s manufacturer as well.You can also contact our telephone sup-port. Outside the US, please see the Con-tact page of our Web site for worldwidecontact information.