Ubee DDW365 Advanced Wireless Gateway Subscriber User Guide • February 2014 122 Installing the DDW365Use the information in this chapter to set up and connect the DDW365, connect additionaldevices, and troubleshoot the installation.TopicsSee the following topics: Setting Up and Connecting the DDW365 on page 12 Connecting Devices to the Network on page 13 Troubleshooting the Installation on page 152.1 Setting Up and Connecting the DDW365Use the following instructions to set up and connect the DDW365. When the device is setup and connected, refer to Accessing the Web User Interface Locally on page 16 toconfigure the device.Important: Subscribers must contact their service provider (Cox Communications) toenable Internet access and wireless networking.Typically, the service provider initially configures and connects the device. The installationsteps are provided below if you wish to confirm the setup, or add devices to your network.Refer to Connecting Devices to the Network on page 13.StepsTo set up the device:1. Remove the contents from the device packaging.2. Place the DDW365 in a central location, convenient for connecting to other devices,such as PCs or gaming consoles. Do not situate the wireless gateway on the floor. Ensure the DDW365 is installed upright in a standing position (as indicated on thelabel on the back panel of the device). Positioning your gateway horizontally or onits side affects the wireless performance dramatically, as the internal antennaswon’t be able to propagate the wireless signal as designed. If not wall-mountingthe device, ensure the base stand at the bottom of the device is rotated to facilitatebalance. Place the DDW365 and wireless clients in open areas far away from metal objects,transformers, heavy-duty motors, microwave ovens, refrigerators, fluorescentlights, and other manufacturing equipment. These items can impact wirelesssignals. A wireless signal can become weaker after it has passed through metal,concrete, brick, walls, or floors. Place the device in a location that has an operating temperature of 0˚ C to40˚ C (32˚ F to 104˚ F). Refer to Understanding Safety and Regulatory Informationon page 1 for more safety information.