122Template Go, Version 1, 01.07.2014 / ModuleVersion 1.0Questions and answersAppendixQuestions and answersThe display is blank.• The handset is not activated. Press and hold• The battery is empty. Charge the battery or replace it ( p. 78)"No Base" flashes on the display.• The handset is outside the range of the base station. Move the handset closer to the basestation• The base is not activated. Check the base station power adapter• The base station's range is reduced because Maximum Range is deactivated.¤ Activate Maximum Range ( p. 100) or reduce the distance between the handset andbase station"Please register handset" flashes on the display.• The handset has not yet been registered or was de-registered due to the registration of anadditional handset (more than 6 DECT registrations). Re-register the handset ( p. 108)The handset does not ring.• The ringtone is deactivated. Activate ringtone ( p. 116)• The phone does not ring during a specific period or for certain numbers.¤ Check the time control for external calls ( p. 101)No ringtone/dial tone from the fixed line network.• Incorrect phone cable. Please always use the phone cable supplied or ensure that the pinconnections are correct when purchasing from a retailer ( p. 127).Error tone sounds after system PIN prompt.• You have entered the wrong system PIN. Repeat the process, reset the system PIN to 0000if required ( p. 121)Forgotten system PIN.¤ Reset the system PIN to 000 ( p. 121)The other party cannot hear you.• The handset is "muted". Activate the microphone again ( p. 88)Some of the network services do not work as specified.• Features are not enabled. Contact the network provider for details.