Waldorf RN8410G Installation And Operation Manual

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18Fault FindingThis section provides an easy reference guide to the more common problems that may occur during theoperation of your appliance. The fault finding guide in this section is intended to help you correct, or atleast accurately diagnose problems with your equipment.Although this section covers the most common problems reported, you may encounter a problem notcovered in this section. In such instances, please contact your local authorised service agent who willmake every effort to help you identify and resolve the problem. Please note that the service agent willrequire the following information:- Model Trade Name and Serial Number of Appliance. (both can be found on TechnicalData Plate located on appliance.Fault Possible Cause RemedyPilot won’t light. No gas supply.Blocked pilot injector.Ensure gas isolation valve is turnedon, and that bottles are not empty.Call service provider.Pilot goes out when gas controlknob released.Releasing knob before thermo-couple has heated.Pilot flame too small.- Gas pressure too low.- Partially blocked pilot injector.Thermocouple connection to gascontrol is loose or faulty.Thermocouple faulty.Electromagnet in rear of gascontrol unit is faulty.Hold knob in for at least 20seconds following ignition of pilot.Clean or replace pilot injector.Tighten thermocouple connection.Check thermo couple is producingbetween 20-30mV.Inspect and replace if not in goodworking order.Call service provider.Main burner will not light. Incorrect supply pressure.Faulty gas control.Call service provider.Call service provider.Piezo Ignition spark is beinggenerated but not sparkingfrom ignition electrode to pilotburner hood. (Griddle OptionOnly)HT lead damaged or broken.Check ignition electrode is notcracked and is correctlypositioned.Piezo igniter faulty.Repair or replace HT lead.Re-position or replace ignitionelectrode.Replace piezo igniter.Call service provider.NOTE: Components having adjustments protected (e.g. paint sealed) by the manufacturer, are onlyto be adjusted by an authorised service agent. They are not to be adjusted by anunauthorised service person.