42Service InformationA Return Material Authorization (RMA) number must be obtained from XP Power before a power supply may be returned forrepair.When requesting an RMA please provide the following information:Model numberSerial numberA description of the problem including the error indication if availableIf possible, return the unit in its original packaging. Do not return the power cord or USB stick. Please include the RMA numberwith the unit being returned. Units must be well packaged when shipping to XP Power; the repair of any damage incurred duringshipping is not covered by warranty and will be charged to the customer.Return all units to XP Power using pre-paid shipping.For warranty repairs, XP Power covers the cost for return shipment to the customers. For out-of-warranty repairs please contactXP Power Customer Support.