Xerox 4505/4505ps User Manual
Also see for Phaser 4510: FeaturesSystem administrator guideInstall guideQuick use guideInstall guide
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Contents
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O v e r v i e w7-2v 4 5 0 5 / 4 5 0 5 p s o r 4 5 1 0 / 4 5 1 0 p s U s e r ’ s G u i d eThis chapter lists some problems you might encounter whileusing your 4505/4505ps or 4510/4510ps, and provides somepossible solutions to these problems. This chapter will helpyou troubleshoot problems associated with:• Displayed control panel messages• Paper transport• Printer operation• Deterioration of print qualityIf you encounter a problem, locate the type of problem in thissection and perform the suggested corrective actions. If youare unable to resolve the problem, contact your dealer orXerox / Rank Xerox for service.Before calling for service, be sure you have thoroughlyreviewed the troubleshooting section provided for your typeof problem and have performed the suggested correctiveactions.When calling for service, be prepared to provide thefollowing information:• The serial number of your printer. See “Locating YourPrinter’s Serial Number” (page 7-4).• Your name and your company’s name• A description of the problem, including the severity of theproblem:— CriticalPrinter is down and/or user has no productioncapability– inability of a critical application (job) to run– frequency of failure precludes production use– critical integrity defectOverviewBefore Calling forServiceAUG-CH07 Page 2 Black,Cyan Friday, February 3, 1995 12:34 AM |
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