9 Troubleshooting RJ-901C/RJ-900C Maintenance Manual9-29.1 IntroductionThis chapter provides information on possible causes of machine errors/damage and recovery actions.If the machine is malfunctioning and an error message is displayed on the operation panel, refer to "9.2Troubleshooting with Error Messages" p.9-2. If the machine is malfunctioning but no error messages aredisplayed, refer to "9.3 Troubleshooting Without Error Messages" p.9-33.If cause of errors/damage and recovery actions are not found in this chapter, or the machine cannot restore tonormal status, please contact the distributor your purchased the product from or our customer support center.9.2 Troubleshooting with Error MessagesThis section describes the messages displayed in normal operation and upon an error occurrence as well ashow to correct the error.The available messages are as follows.Table 9-1 Error Message TypePriority Message type Contents Reference1 Operation status Displayed when the machine is operating normally. "9.2.1OperationStatus" p.9-32 Error withmessageDisplayed when an abnormal condition occursduring normal operation."9.2.2Errors withMessage" p.9-63 Data error Displayed when a data communication error occursbetween PC and the machine."9.2.3 DataErrors" p.9-154 Command error Displayed when an abnormal condition occursduring analysis of PC commands."9.2.4CommandErrors" p.9-175 Error requiringrebootDisplayed when a serious error critical to themachine operation occurs."9.2.5ErrorsRequiringReboot" p.9-18
