TroubleshootingXerox ® WorkCentre® 7220/7220i/7225/7225i Color Multifunction Printer 263User GuideCopy and Scan ProblemsIf the copy or scan quality is poor, refer to the following table.Symptoms SolutionsLines or streaks only present in copies madefrom the document feeder.There is debris on the document glass. When scanning, the paperfrom the document feeder passes over the debris creating lines orstreaks. Clean all glass surfaces with a lint-free cloth.Spots present in copies taken from thedocument glass.There is debris on the document glass. When scanning, the debriscreates a spot on the image. Clean all glass surfaces with a lint-freecloth.The reverse side of the original is showing onthe copy or scan.Turn on Background Suppression.Image is too light or too dark. • Copy: Use the Image Quality settings to lighten, darken, oradjust contrast.• Scan: Use the Advanced Settings Tab to lighten, darken, oradjust contrast.Colors are inaccurate. • Copy: Use the Image Quality settings to adjust color balance.• Scan: Confirm the correct Original Type is set.If the problem persists, for online support information, go towww.xerox.com/office/WC7220_WC7225support.
