Xerox DocuColor 242 User Manual

Also see for DocuColor 242: Function guide Quick use guide Release note User guide Evaluator guide

Contents

4 User GuideHow do I start using Remote Services?User accessThere are four types of users who have access to the DocuSPcontroller. Each type of user has different access privileges forRemote Services. The following list presents the default settingsfor each user.• User: Allowed access to Support Access, History andContacts.• Operator: Access to all the features of a User and access toProblem Reporting and Support Requests.• CSE (Customer Service Engineer): Access to all systemfeatures, except the ability to enable and disable features.• System Administrator: Access to all system features.Launching the Remote Services applicationAll features included within Remote Services are accessiblethrough the Home page.To open the Remote Services Home page:1. Place your cursor outside the DocuSP GUI. You may have tominimize the DocuSP GUI screen.2. Press the <Help> key on your keyboard.The Remote Services Home page opens.OR1. From the, upper right corner, DocuSP GUI select theappropriate Remote Services ICON.NOTE: Remoter Services must be installed and running to launchthe application.Remote ServicesInstalled, Runningand ConnectedRemote ServicesInstalled, Runningand Not ConnectedRemote ServicesNot Installed orInstalled but notRunning