52 5 Troubleshooting5.4 Problems With the Print QualityWhen the print quality is poor, select the closest symptom from the following table to rectifythe problem.If the print quality does not improve after carrying out the appropriate action, contact ourCustomer Support Center or your dealers.Symptom Reason/ActionPrinting is light (faded,blurred).The paper is damp. Replace with paper from a new ream.Refer to• “3.2 Loading Paper” (P. 31)The paper used is not suitable. Load the correct type of paper.Refer to• “Usable Paper” (P. 27)The drum cartridge is defective or damaged. Replace with a new drum cartridge.Refer to• “Replacing the Drum Cartridge” (P. 64)There is no more toner in the cartridge. Check the amount of the toner, and prepare anew toner cartridge if need arises.Refer to• Online Help for CentreWare Internet Services• Online Help for SimpleMonitorThe Draft Mode feature is on. Uncheck the [Draft Mode] checkbox on the [DetailedSettings] tab of the print driver.Refer to• Online Help for the print driverColor registration is out ofalignment.The interior of the printer may be dirty. Clean the interior of the printer.Refer to• “5.2 When Inside the Printer Gets Dirty” (P. 48)Black spots or streaks areprinted.The drum cartridge is defective or damaged. Replace with a new drum cartridge.Refer to• “Replacing the Drum Cartridge” (P. 64)Dirt appears at equal intervals. The feed route of the paper is stained. Print a few pages to remove the stains.The drum cartridge is defective or damaged. Replace with a new drum cartridge.Refer to• “Replacing the Drum Cartridge” (P. 64)
