Xerox DocuTech 6100 Install Manual

Also see for 6100BD - Phaser Color Laser Printer: System guide Installation guide Specifications User guide Brochure & specs

Contents

Xerox DocuTech 6100 Install Manual Manual pdf 51 page image

DocuTech 61xx Installation Planning Guide 6-16. Maintenance and support servicesAfter the installation of your DocuTech printer, there are a fewongoing tasks that must be performed. These tasks may includeall or some of the following:• Maintaining an adequate inventory of consumable supplies• Overseeing routine maintenance and meter reporting• Arranging additional operator training• Printing additional documentation• Placing service calls for hardware problemsAs installation coordinator, it is your responsibility to designate aperson or persons to perform these tasks. This chapterdescribes these tasks and some of the support servicesavailable to customers. These is also a description of commonlyused consumable supplies and a supplies checklist at the end ofthe chapter.Xerox support servicesMany services are provided in support of your DocuTech printer.This section contains information on the following services:• Customer Support Center• Customer Education• Supplies Order ServicePrior to installation, your sales representative is available toanswer your questions about products, services, or billing.However, if you need assistance in resolving application-relatedproblems or questions, call Customer Support (refer to thefollowing section of this chapter). Your systems analyst is alsoavailable to assist you with applications development.