Contents - service manual
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- Table Of Contents
- general information 1
- About this Service Manual
- Manual Organization
- Safety
- Service Safety Summary
- servicing electrical components
- Health and Safety Incident Reporting
- Printer Symbols
- Regulatory
- Introduction and Overview
- Parts of the Printer
- Phaser 3320 Rear and Side Views
- WorkCentre 3315/3320 Front Views
- WorkCentre 3315/3320 Rear View
- Control Panel
- WorkCentre 3315DN Control Panel Button Descriptions
- WorkCentre 3325DN/DNI Control Panel Button Descriptions
- Understanding the Status LED
- Media Path
- Feeder
- Bypass Tray
- Duplex Unit
- Print Process
- Fuser
- Laser Scanning Unit (LSU)
- Drive
- Electrical
- Sensors
- Maintenance Items
- Specifications
- Paper Handling
- Printing Specifications
- Scanning Specifications
- Copy Specifications
- Fax Specifications
- Electrical Specifications
- Environmental Specifications
- Physical Dimensions and Clearances
- Mounting Surface Specifications
- error troubleshooting
- Introduction
- Initial Actions
- Copy/Scan Problems
- Media-Based Problems
- damaged prints
- Servicing Instructions
- Service Mode
- Phaser 3320 Service Mode
- Phaser 3320 Service Mode Menu Map
- Service Mode Menu
- WorkCentre 3315/3325 Service Mode
- edc mode
- Error Messages and Troubleshooting
- Troubleshooting Jams
- duplex jam
- Tray and Media Errors
- output bin full
- Print Cartridge Errors
- print cartridge not installed
- invalid print cartridge
- Fuser Errors
- Motor Errors
- Laser Errors
- Fax Communication and Configuration Warnings
- Network Configuration Errors
- network error
- Scan to Email Warnings
- System Errors
- memory failure
- Scanner Errors
- Other Errors
- No Power
- image quality
- Image Quality Overview
- repeating defects
- Print-Quality Defect Definitions
- Vertical Blank Line or Band
- Vertical White Lines or Bands
- Horizontal Black Band
- Black or White Spots
- Light or Undertone Print
- Black Print
- Uneven Density
- Background Contamination
- Ghosting or Residual Image
- Stains on Printed Page
- Stains on Back of Page
- Blank Print
- Toner Smears
- Unfused Image
- ADF/DADF Lines or Streaks
- Spots from ADF
- Test Prints
- Printing the Test Pattern
- Image Specifications
- Guaranteed Print Areas
- service parts 4
- Overview
- Notations in the Disassembly Text
- Consumables
- Tray
- Duplex Assembly
- Phaser 3320 Covers
- Top Cover
- Rear Door
- Left Cover
- Right Cover
- WorkCentre 3315/3325 Covers
- Middle Cover
- Tray 1 Retard Roller
- Bypass Tray Retard Roller
- Bypass Tray Pick Up Assembly
- Feed Roller
- Feed Drive Assembly
- Pick Up, Registration, and Bypass Tray Clutches
- Feed Gear
- Feed Gear/19 Idle Gear
- Xerographics
- Laser Unit
- Rear Frame
- Exit Roller Frame
- Exit Rollers
- Main Drive
- Main Drive Motor
- RDCN 23/23 Gear and DR 19 Swing Gear
- Wireless Board
- Control Panel Board (Phaser 3320)
- Control Panel Assembly and Board (WorkCentre 3315/3325)
- LCD (WorkCentre 3325)
- LVPS
- Fax Board
- Modem Interface Cable
- DADF Board
- ADF Board
- Middle Cover Fan
- LVPS Fan
- Exhaust Fan
- Speaker
- Sensors and Switches
- Registration Sensor and Feed Sensor
- Feed Actuator Spring
- Paper Empty Sensor
- Exit Sensor and Exit Sensor Holder
- Coupler Bar
- WorkCentre 3315/3325 Scanner
- Upper Platen
- A4 Middle Platen
- Scanner Contact Image Sensor (WorkCentre 3315/3325)
- Scanner Scan Motor (WorkCentre 3315/3325)
- Home Position Sensor (WorkCentre 3315/3325)
- Timing Gear Belt (WorkCentre 3315/3325)
- WorkCentre 3325 DADF
- DADF Cover
- DADF Pick Up Unit
- DADF Drive
- DADF White Bar Plate
- DADF Registration Sensor, DADF Feed Sensor
- DADF Feed Roller
- DADF Lifting Solenoid
- DADF Separator Pad
- WorkCentre 3315 ADF
- ADF Pick Up Assembly (WorkCentre 3315)
- ADF Paper Path Assembly (WorkCentre 3315)
- White Bar
- ADF Drive (WorkCentre 3315)
- ADF Input Tray (WorkCentre 3315)
- ADF Front/Rear Cover (WorkCentre 3315)
- Optional Cassette
- Optional Tray Left Side Cover
- Optional Tray Right Side Cover
- Optional Tray Rear Cover
- Optional Tray Drive Assembly
- Optional Tray Registration/Feed Clutch
- Optional Tray Feeder Board
- parts lists
- Serial Number Format
- Using the Parts List
- Parts Lists
- Parts List 1.1 Phaser 3320 Covers
- Parts List 1.2 Phaser 3320 Right Cover
- Parts List 1.3 Phaser 3320 Front Cover
- Parts List 1.4 WorkCentre 3315/3325 Covers
- Parts List 1.5 WorkCentre 3315/3325 Middle Cover
- Parts List 2.1 Phaser 3320 Control Panel
- Parts List 3.1 Frame
- Parts List 3.2 Bypass Tray
- Parts List 3.3 Fuser
- Parts List 3.4 Rear Frame
- Parts List 3.5 Drive
- Parts List 3.6 Feed Drive
- Parts List 4.1 Duplex Assembly
- Parts List 5.1 Tray 1
- Parts List 6.1 WorkCentre 3315/3325 Main
- Parts List 7.1 WorkCentre 3315 ADF (1/2)
- Parts List 7.1 WorkCentre 3315 ADF (2/2)
- Parts List 8.1 WorkCentre 3325 DADF Platen
- Parts List 8.2 WorkCentre 3325 Lower DADF
- Parts List 8.3 WorkCentre 3325 Upper DADF
- Parts List 8.4 WorkCentre 3325 Platen DADF
- Parts List 9.1 WorkCentre 3315 Scanner and ADF
- Parts List 9.2 WorkCentre 3315 Platen
- Parts List 10.1 WorkCentre 3325 Control Panel
- Parts List 10.2 WorkCentre 3325 Platen
- Parts List 11.1 WorkCentre 3315/3325 Middle Platen
- Parts List 12.1 Optional Cassette Tray 2
- Xerox Supplies and Accessories
- Service Maintenance Procedure
- Cleaning the Laser Unit Window
- Cleaning the Platen and Document Cover
- Moving the Printer
- Adjusting Altitude
- Local Upgrade
- Printer Plug/Jack Designations
- Phaser 3320 Plug/Jack Locations
- WorkCentre 3315/3325 Plug/Jack Locations
- Wiring Diagrams
- Phaser 3320 Wiring Diagrams
- Phaser 3320 Drive
- Phaser 3320 HVPS, LVPS, Laser, and Fuser
- Phaser 3320 Sensors and Wireless Board
- Phaser 3320 Control Panel and Optional Tray Feeder Board
- WorkCentre 3315 Wiring Diagrams
- WorkCentre 3315 Drive
- WorkCentre 3315 HVPS, LVPS, Laser Unit, and Fuser
- WorkCentre 3315 Control Panel and Optional Tray Feeder Board
- WorkCentre 3315 Modem
- WorkCentre 3315 Scanner
- WorkCentre 3325 Wiring Diagrams
- WorkCentre 3325 Drive
- WorkCentre 3325 HVPS, LVPS, Laser Unit, and Fuser
- WorkCentre 3325 Control Panel and Optional Tray Feeder Board
- WorkCentre 3325 Modem Board and CIS
- WorkCentre 3325 Scanner and DADF
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Xerox Internal Use Only Phaser 3320 and WorkCentre 3315/3325Service ManualiiiContents1 General InformationAbout this Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Manual Terms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Power Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4Service Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5Health and Safety Incident Reporting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7Printer Symbols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9Regulatory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-10Introduction and Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11Technical Support Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-11Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12Phaser 3320 Front View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-12Phaser 3320 Rear and Side Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-13WorkCentre 3315/3320 Front Views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-14WorkCentre 3315/3320 Rear View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-15Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16Phaser 3320DN/I Control Panel Button Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-16WorkCentre 3315DN Control Panel Button Descriptions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-17WorkCentre 3325DN/DNI Control Panel Button Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . .1-18Understanding the Status LED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-19Media Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-20Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21Pick Up / Retard Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21Registration Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-21Bypass Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-22Duplex Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-23Print Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24Print Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-24Fuser . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-25Laser Scanning Unit (LSU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-26Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-27Electrical. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-28Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-29Maintenance Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-31
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