TroubleshootingXerox Phaser 3320DN/3320DNIUser Guide106The machine selects printmaterials from the wrong papersource.The paper option that wasselected in the printing optionsmay be incorrect.• For many software applications, thepaper source selection is found underthe Paper tab within the PrintingPreferences. Select the correct papersource. (See Paper Options onpage 38.)A print job is extremely slow. The job may be very complex. • Reduce the complexity of the pageor try adjusting the print qualitysettings.Half the page is blank. The page orientation settingmay be incorrect.• Change the page orientation in yourapplication. See the printer driverhelp screen.The paper size and the papersize settings do not match.• Ensure that the paper size in theprinter driver settings matches thepaper in the tray.• Or, ensure that the paper size in theprinter driver settings matches thepaper selection in the softwareapplication settings you use.The machine prints, but thetext is wrong, garbled, orincomplete.The machine cable is loose ordefective.• Disconnect the machine cable andreconnect. Try a print job that youhave already printed successfully. Ifpossible, attach the cable and themachine to another computer thatyou know works and try a print job.• Try a new machine cable.The wrong printer driver wasselected.• Check the application’s printerselection menu to ensure that yourmachine is selected.The software application ismalfunctioning.• Try printing a job from anotherapplication.The operating system ismalfunctioning.• Exit Windows and reboot thecomputer. Turn the machine off andback on again.Condition Possible Cause Suggested Solutions
