Troubleshooting166 Phaser 6600 Color PrinterUser GuideGetting HelpThis section includes:• Control Panel Messages .................................................................................................... 166• Using the Integrated Troubleshooting Tools ....................................................................... 167• Online Support Assistant .................................................................................................... 167• Information Pages .............................................................................................................. 167• More Information ................................................................................................................ 168Your printer comes with utilities and resources to help you troubleshoot printing problems.Control Panel MessagesThe printer control panel provides information and troubleshooting help. When a fault or warningcondition occurs, the control panel displays a message informing you of the problem. For manystatus and warning messages, the control panel Information provides additional information.Viewing Warning Messages on the Control PanelWhen a warning condition occurs, a message appears on the control panel to inform you of theproblem. Warning messages inform you about printer conditions, such as low supplies or opendoors, that require your attention. If more than one warning condition occurs, only one is displayedon the control panel.Control Panel HelpWhen a fault occurs that stops the printing operation, such as a paper jam, a message appears onthe screen.Viewing Current Faults on the Control PanelWhen a fault condition occurs, a message appears on the control panel to inform you of the problem.Fault messages warn you about printer conditions that prevent the printer from printing or degradeprinting performance. If more than one fault occurs, only one is displayed on the control panel.Viewing Job Status on the Control PanelTo view secure or saved jobs on the control panel: