Status Indicator RAPsWorkCentre 3119 07/06 2-52 JAM 0 RAPWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customer supplywhile performing tasks that do not need electricity. Electricity can cause death or injury. Movingparts can cause injury.DescriptionPaper is not fed from the cassette.Jam-0 occurs if the paper feeds into the machine.Check and Cause Solution1. If continuous jams occur, check the follow-ing parts:• Pickup roller, PL 1• Paper feed sensor, PL 1• Feed roller, PL 4• Feed roller 1, PL 4Note: The Paper Feed Sensor is mountedonto the Main PBA, PL 1.1. Ensure all rollers are clean and operatecorrectly, PL 4.2. Check the RPR-friction pad and IPR plate,PL 9.2. Clean with soft cloth dampened with IPA(Isopropyl Alcohol) or water.Install new parts as necessary:• RPR-friction pad, PL 9• IPR plate, PL 93. Check the pickup roller, PL 4 for contami-nation or damage.3. Clean with soft cloth dampened with IPA(Isopropyl Alcohol) or water. Install a newpickup roller, PL 4 if necessary.4. Check the solenoid HB (Pickup), PL 3 byusing ‘Pickup Test’ in Engine Test Mode, GP4.4. Install a new solenoid HB (Pickup), PL 3 ifdamaged.
