Status Indicator RAPs2-8 07/06 WorkCentre 31194 JAM 2 RAPWARNINGSwitch off the electricity to the machine. Disconnect the power cord from the customer supplywhile performing tasks that do not need electricity. Electricity can cause death or injury. Movingparts can cause injury.DescriptionPaper is jammed in front of or inside the fuser.Paper is jammed in the discharge roller and in the fuser after passing through the Actuator-Feed.Check and Cause Solution1. If the paper is completely fed out of themachine, but Jam 2 occurs:• The exit sensor is defective.Note: The exit sensor is mounted onto theSMPS/HVPS, PL 1.• After the paper is completely fed out, the exitsensor actuator, PL 5 should return to its orig-inal position to deactivate the photo-sensor.Sometimes it takes longer than it should anddoes not return to its original position.1. Check the exit sensor actuator, PL 5.2. If the paper is rolled up in the fuser , PL 5:• A stripper finger, PL 5 is damaged.• The heat roller or pressure roller, PL 5 isseriously contaminated,2. Disassemble the fuser, refer to REP 9.Remove the jammed paper and clean the sur-face of the pressure roller, heat roller, and thestripper fingers, PL 5.Install new parts as necessary:• Heat roller, PL 5• Pressure roller, PL 5• Fuser, PL 5
