Xerox WorkCentre XD100 User Manual

Contents

Xerox WorkCentre XD100 User Manual Manual pdf 57 page image

49Problem SolvingProblem Solving ChartThe following chart lists some conditions that may occur and therecommended solutions. Follow the suggested solutions until the problemis corrected. Refer to the Status Code Chart in this section for status codeinformation. If the problem persists, please refer to the Informationsection for the appropriate telephone numbers.Condition Suggested solutionsReady indicatordoes not light.Check that the WorkCentre is plugged into anelectrical receptacle.Ensure that there is power to the receptacleand that the WorkCentre power is in the ONposition.Copies are toolight or too dark.If the original is light, select the lower copycontrast position to darken the background ofthe copies.If the original is dark, select the upper copycontrast position to lighten the background ofthe copies.Smears, lines,marks, or spotson copies.If defects are on the original, press the copycontrast key to lighten the background of yourcopies.If no defects are on the original, clean thedocument glass and underside of thedocument cover. (Refer to WorkCentreCare.)If the above solutions do not help, clean thecorotron wire. (Refer to WorkCentre Care.)Copy image isskewed.Ensure that original is positioned correctly ondocument glass.Check that copy paper is loaded correctly.Blank copies. Ensure that the original is face down on thedocument glass.Check for a broken corotron wire. Refer toWorkCentre Care section for the location ofthe corotron wire.