ivServicing Your WorkCentreIn the USA and CanadaShould you be unable to resolve a problem after using the Problem Solvingsection of this manual, place a call to the Xerox Customer Support Centerat:1 – 800 – TEAM – XRX(1 – 800 – 832 – 6979)The Customer Support Representative can solve many problems over thephone. Please have the following information available before calling:– The WorkCentre model number: XD _________(on the control panel)– The serial number ________________________(Located on the back cover of the WorkCentre to the left of thepower supply.)– The purchase date from your purchase receipt (required for warrantyservice).– A description of the problem.– Status Code (if any) displayed on the control panel.Ordering SuppliesTo order supplies for your WorkCentre, call or visit your local retailer. Ifyour store does not stock these items, you may call:Xerox SupplyNet toll free at:1 – 800 – 822 – 2200Toner Cartridge – 6R914Drum Cartridge –13R551
