Problem solvingXDL23/XDL33/XDL33D User Guide 101Calling for serviceIn the USA and CanadaShould you be unable to resolve a problem after using theProblem solving section of this manual, place a call your localdealer.− Machine type: XDL(on the control panel)− Machine serial number:(Refer to the rear of the copier for the serial number).− A description of the problem.− The status code that is displayed or the problemmessage (XDL33D), if any.Relocating the copier1. If you are relocating the machine ensure the following:− Only move the machine to a floor surface of the samelevel.− Do not tilt the machine more than 30 degrees from thefloor surface.− Before moving the machine unlock the four castors andthen relock the castors after placing the machine to thenew location.If you need to relocate the machine to a different floor level(example: up the stairs), XEROX recommends that you callyour local dealer.
