En 51APPENDIXTroubleshootingRemote controlProblem Cause Remedy SeepageThe remote controldoes not work orfunction properly.Wrong distance or angle. The remote control will function within amaximum range of 6 m / 20 ft, and no morethan 30 degrees off-axis from the frontpanel.—Direct sunlight or lighting (froman inverter type of fluorescentlamp, strobe light, etc.) is strikingthe remote control sensor of thisunit.Adjust the lighting angle, or reposition thisunit.—The batteries are weak. Replace all batteries. 4The remote control ID of theremote control and this unit do notmatch.Match the remote control ID of this unit andthe remote control.46External componentscannot be controlledusing the remotecontrol.The remote control code is notcorrectly set.If this unit does not work when you pressiCursor B / C / D / E (on the remotecontrol), do the following.When the key does not work during DVDdisc menu operation: press the cInputselector (on the remote control) again.—When the key does not work during Optionmenu/Setup menu operation: press the keycorresponding to the current menu operationagain.—Even if the remote control code is correctlyset, there are some models that do notrespond to the remote control.—