User Guide for the CP920 HD IP Conference Phone124Phone A stops ringing.To answer multiple calls on the shared line:An incoming call arrives on the shared line when there is an active call on phone A. You cananswer the incoming call on either phone A or phone B. The LCD screen of phone A displaysthe information of the incoming call (e.g., “Incoming call: 4605 Yealink”).NoteDo one of the following on phone A:- Tap the Answer soft key. Phone B stops ringing.- Tap to access the new call.Tap , or the Answer soft key. Phone B stops ringing.The incoming call is answered and the original call is placed on hold.You can also answer the call on phone B:1. Tap , or the Answer soft key. Phone A stops ringing.Placing a Call on HoldTo place a call on hold:1. Tap the Hold soft key on phone A when party A and party C are talking.The shared line call is placed on hold.Retrieving a Held CallIf there is a held call between phone A and phone C, you can retrieve a held call on phone A.To retrieve the held call on phone A:1. Tap the Resume soft key on phone A.The conversation between phone A and phone C is retrieved.Make sure call waiting feature is enabled on phone A. For more information, refer to CallWaiting on page 92.
