User Guide for the CP920 HD IP Conference Phone78Answering CallsYou can answer a call no matter whether you are in another call or not. If you want to answer anew incoming call when in another call, ensure that call waiting has been enabled. For moreinformation on call waiting, refer to Call Waiting on page 92.NoteAnswering When Not in Another CallTo answer a call:Do one of the following:- Tap .- Tap the Answer soft key.- Tap .Answering When in Another CallIf you have an active call, and an incoming call arrives on the phone, do one of the following:- Tap the Answer soft key.The incoming call is answered and the original call is placed on hold.- Tap to access the new call.Tap , or the Answer soft key.The incoming call is answered and the original call is placed on hold.Ending CallsTo end a call:Do one of the following:- Tap the End Call soft key.- Tap .NoteYou can ignore incoming calls by tapping the Reject soft key or on-hook key. You can alsoactivate Do Not Disturb mode to ignore the incoming calls without ringing on your phone. Formore information, refer to Do Not Disturb (DND) on page 86.You can forward incoming calls to someone else by tapping the Forward soft key. For moreinformation, refer to Call Forward on page 87.To end a call placed on hold, you can tap the End Call soft key to end the call directly, or tap theResume soft key to resume the call before ending it.
