Using Your Phone with SIP/Cloud Account129Placing a Call on HoldTo place a call on hold:1. Tap the Hold soft key on phone A when party A and party C are talking.The bridged line call is placed on hold.Retrieving a Held CallIf there is a held call between phone A and phone C, you can retrieve a held call on phone A.To retrieve the held call on phone A:1. Tap the Resume soft key on phone A.The conversation between phone A and phone C is retrieved.MessagesVoice MailYou can leave voice mails for someone else using the CP920 IP conference phone. You can alsolisten to voice mails that are stored in voice mailbox. When receiving a new voice mail, thephone will play a warning tone. The LCD screen will prompt “n New Voice Mail(s)” (“n” indicatesthe number of unread voice messages, e.g., 47 New Voice Mail(s)) and display an icon .If the voice mail pop-up message box disappears, it won't pop up again unless the userreceives a new voice mail or the user re-registers the account that has unread voice mail(s).NoteTo leave a voice mail:You can leave a voice mail for someone else when he/she is busy or inconvenient to answer thecall. Follow the voice prompt from the system server to leave a voice mail, and then hang up.Voice Mail is not available on all servers.You can configure the phone not to display the pop-up prompt, contact your systemadministrator for more information.