User Guide for SIP VP-T49G IP phonexMulticast Paging ............................................................................................................... 234Sending RTP Stream ..................................................................................................... 234Receiving RTP Stream ................................................................................................... 238Using Multicast Paging ................................................................................................. 239Music on Hold ................................................................................................................... 241Automatic Call Distribution (ACD).................................................................................. 242Messages .......................................................................................................................... 244Short Message Service (SMS) .................................................................................... 244Voice Mail ...................................................................................................................... 248Message Waiting Indicator (MWI) ............................................................................. 250Troubleshooting .....................................................................253General Issues .................................................................................................................. 253Display Issues ................................................................................................................... 253Password Issues ................................................................................................................ 254Call Issues ......................................................................................................................... 255Headset & Handset Issues .............................................................................................. 255Audio Issues ...................................................................................................................... 256Video Issues ...................................................................................................................... 259Recording Issues............................................................................................................... 260Log Issues .......................................................................................................................... 260Reboot & Upgrade & Reset Issues .................................................................................. 262Regulatory Notices ................................................................267Service Agreements ........................................................................................................ 267Limitations of Liability ...................................................................................................... 267Safety Instructions ............................................................................................................ 267Appendix A - Time Zones ......................................................269Index ......................................................................................271