26Service and spare partsIn the event of your appliance requiring service, or if you wish to purchase spare parts, pleasecontact your local Service Force Centre by telephoning:-O870 5 929929Your telephone call will be automatically routed to the Service Force Centre covering your post codearea.For the address of your local Service Force Centre and further information about Service Force,please visit the website at www.serviceforce.co.uk.Before calling out an engineer, please ensure you have read the details under the heading"Something Not Working?".When you contact the Service Force Centre you will need to give the following details:1. Your name, address and post code.2. Your telephone number.3. Clear and concise details of the fault.4. The model and serial number of the appliance (found on the rating plate).5. The purchase date.Please note that a valid purchase receipt or guarantee documentation is required for in-guarantee service calls.Customer care departmentFor general enquires concerning your Zanussi-Electrolux appliance, or for further information onZanussi-Electrolux products, please contact our Customer Care Department by letter or telephoneat the address below or visit our website at www.zanussi-electrolux.co.ukCustomer Care DepartmentZanussi-ElectroluxMajor AppliancesAddington WayLutonBedfordshireLU4 9QQTel: 0870 5 727727 (*)*calls to this number may be recorded for training purposes.