MAINTENANCE AND TROUBLESHOOTINGBEFORE CALLING FOR SERVICECheck these items and see if you can correct the trouble bychanging the adjustment of a control or the setting of aswitch.By making these simple checks before calling for service,you may save time and money.ProblemPicture OK. Poor sound.Sound OK. Poor picture.No picture or sound.Picture blurred, ghost in picture, or distorted.No color, or poor color.No sound.Cannot select certain channels.Remote control does not work.No picture or sound when AUX channel is selected.No dosed captions.Black box covers most of screen.Try ThisRe-orient antenna. Check for local interference. Tryanother channel - possible station trouble. Check AUTOFINE TUNE and TUNING BAND Menu options.Re-orient antenna. Adjust VIDEO Menu options withPICTURE PREF. in CUSTOM mode. Try anotherchannel - possible station trouble.Is "IV on? Is there power in wall outlet? Is TV plugged in?Is antenna hooked up? Is cable hooked up? Check withyour cable company. Check auxiliary audio/videoequipment. Check channel selection. Check TUNINGBAND and AUTO FINE TUNE Menu options.Check antenna or cable hook up for broken wires. Possiblestation trouble - try another channel. Check for localinterference.Check antenna or cable hook up. Adjust VIDEO Menuoptions with PICTURE PREF. in the CUSTOM mode. Isit a color program?Check VOLUME (VOL) setting. Check MIYI'E buttonoperation on remote control, if provided.Channels may be skipped in CH. ADD/DEL Menu option.Check TUNING BAND and AUTO FINE TUNE Menuoptions.Are batteries okay? Is TV turned ON? Is TV plugged in? Isremote in the TV mode?VCR hooked up properly? Are wires connected to AUXINPUT AUDIO RIGHT and LEFT jacks on theconnection center?Are captions available? Is CAPTION i or CAPTION 2selected using the CAPTIONS option on the SETUPMenu.Is TEXT 1 or TEXT 2 selected using the CAPTIONSoption on the SETUP Menu? Text information may not beavailable.Always request that your technician use only genuineZenith exact replacement parts for continued Quality andSafety performance. Keep your Zenith ALL Zenith.NOTE: If your TV fails to respond to the PICTUREPREF. selection, or to any other menu selection, you mustreset the TV. Simply disconnect it from AC power by un-plugging the AC power cord from the power outlet. Wait afew minutes, then plug the TV back into the power outlet.You will have to reset the clock to the current time._o 11 -- 2