Network connection :: 167Network connectionSignal strength is weak1. If you’re standing, move about 10 feet in any direction.2. If you’re in a building, move near a window. Open any metal blinds.3. If you’re in a building, move outdoors or to a more open area.4. If you’re outdoors, move away from large buildings, trees, or electrical wires.5. If you’re in a vehicle, move your Treo smartphone level with a window.Treo smartphone won’t connect to the mobile network1. Try the suggestions above for weak signals.2. Turn off your phone and turn it on again (see “Turning your phone on and off” onpage 14).3. Perform a soft reset (see “Performing a soft reset” on page 162).Treo smartphone hangs up when I hold it to my earYou may be accidentally pressing the onscreen Hang Up button with your cheek.Try holding the phone so your face doesn’t press against the screen. If this is notconvenient, you may want to disable the screen’s touch-sensitive feature duringactive calls (see “Using Auto-Keyguard and touchscreen lockout” on page 148).Treo smartphone seems to turn off by itselfIf a system error and reset occur, the Treo smartphone automatically turns the phoneon if it was on before the reset. However, if the smartphone can’t determine if yourphone was on before the reset, the phone does not automatically turn on (see“Turning your phone on and off” on page 14).Become familiar with lowcoverage areas where youlive, commute, work, andplay. Then you will knowwhen to expect signalstrength issues.OutkastUG.book Page 167 Wednesday, March 2, 2005 1:25 PM