TABLE OF C ONTENTS56K Faxmodem Product Features ............................................................................................... 1-1Software Installation .................................................................................................................2-1Windows-based systems..................................................................................................................2-1Macintosh computers ......................................................................................................................2-3Speakerphone Features (External Voice Speakerphone Modems Only) ................................. 3-1Modem Update Wizard ................................................................................................................4-1Windows-based systems..................................................................................................................4-1Macintosh computers ......................................................................................................................4-3Uninstalling a U.S. Robotics Modem ......................................................................................... 5-1Uninstalling a Winmodem Faxmodem ............................................................................................5-1Uninstalling an Internal Faxmodem................................................................................................5-3Uninstalling an External Faxmodem...............................................................................................5-4Uninstalling a Faxmodem for Macintosh ........................................................................................5-5Troubleshooting and Help Resources ........................................................................................6-1Problems and Solutions...................................................................................................................6-1Help Resources ............................................................................................................................. 6-19Are You Still Having Problems? ................................................................................................... 6-21If You Need to Return the Modem to Us ....................................................................................... 6-22Glossary ....................................................................................................................................... 7-1Technical Reference ....................................................................................................................8-1Regulatory Information and Limited Warranty .........................................................................9-1Manufacturer’s Declaration of Conformity......................................................................................9-1Limited Warranty ...........................................................................................................................9-7