3Com 3C389 User Manual

Contents

5-8 C HAPTER 5: T ROUBLESHOOTINGTroubleshooting Windows NT (NDIS 3)Windows NT 3.51 and 4.0 use a point enabler calledPCMCIA.SYS that is supplied with Windows NT.PCMCIA.SYS configures the Intel compatible socketcontroller with settings gleaned from the registry entry forthe PC Card. Windows NT will indicate resource conflictsonly after an attempt is made to configure a device. Aswhen using a DOS enabler, you must manually chooseyour PC Card resources. By looking at the event viewer inthe administrative tools, you might find that there is anI/O, IRQ, or memory conflict. A program called WINMSDis included with Windows NT which allows you to see theresources of your machine and determine if there are anyconflicts. Make a note of your configured resources andcompare them to the settings indicated by WINMSD.Make corrections to your configuration as needed. This isdone by the following procedure:1 Right-click Network Neighborhood.2 Select Properties.3 Select the Adapter tab.4 Select 3Com TokenLink Velocity PC Card and clickProperties.You can now change your configuration as needed.Running the Diagnostics ProgramUse the diagnostics program on TokenDisk diskette #1 totest the hardware components of the 3C389 PC Card.The diagnostics program performs a series of tests anddisplays the results of each one by showing success orfailure. An error during any test will end the test inprogress and display an error message and error code.See the following tables for a description of error codesand recommended actions.