166 APPENDIX K: T ECHNICAL SUPPORTWhen you contact 3Com for assistance, have the following informationready:n Product model name, part number, and serial numbern A list of system hardware and software, including revision levelsn Diagnostic error messagesn Details about recent configuration changes, if applicableHere is a list of worldwide technical telephone support numbers:Country Telephone Number Country Telephone NumberAsia, Pacific RimAustraliaHong KongIndiaIndonesiaJapanMalaysiaNew ZealandPakistanPhilippines1 800 678 515800 933 486+61 2 9937 5085001 800 61 0090031 61 64391800 801 7770800 446 398+61 2 9937 50851235 61 266 2602P.R. of ChinaSingaporeS. KoreaFrom anywhere in S. Korea:From Seoul:Taiwan, R.O.C.Thailand10800 61 00137 or021 6350 1590800 6161 46300798 611 2230(0)2 3455 64550080 611 261001 800 611 2000EuropeFrom anywhere in Europe, call: +31 (0)30 6029900 phone+31 (0)30 6029999 faxEurope, South Africa, and Middle EastFrom the following countries, you may use the toll-free numbers:AustriaBelgiumDenmarkFinlandFranceGermanyHungaryIrelandIsraelItaly0800 2974680800 71429800 173090800 1131530800 9179590800 182150200800 128131800 5531171800 94537941678 79489NetherlandsNorwayPolandPortugalSouth AfricaSpainSwedenSwitzerlandU.K.0800 0227788800 1137600800 31112060800 8314160800 995014900 983125020 7954820800 55 30720800 966197Latin AmericaArgentinaBrazilChileColombiaAT&T +800 666 50650800 13 32661230 020 064598012 2127MexicoPeruPuerto RicoVenezuela01 800 CARE (01 800 2273)AT&T +800 666 5065800 666 5065AT&T +800 666 5065North America 1 800 NET 3Com(1 800 638 3266)Enterprise Customers:1 800 876-3266
