220 3ware Serial ATA RAID Controller User Guide12TroubleshootingThis troubleshooting section includes the following sections:• Web Resources• Before Contacting Customer Support• Command Logging• Problems and Solutions• Error and Notification MessagesWeb ResourcesFor support, troubleshooting tips, frequently asked questions, softwarereleases, and compatibility information related to 3ware RAID controllers,refer to:• 3ware support page at:http://www.3ware.com/support/• 3ware knowledgebase:http://www.3ware.com/KB/kb.asp• 3ware software downloads:http://www.3ware.com/support/download.asp• 3ware documentation:http://www.3ware.com/support/userdocs.asp• 3ware Compatibility Lists:http://www.3ware.com/support/sys_compatibility.aspIf you have a degraded unit or problem drive, see “Maintaining Units” onpage 138.
