Chapter 1. Overview1-4 Express 3000 User Manual 61203153L2-20ORDERING A BASIC RATE ISDN LINERequest EZ-ISDN 1 (Capability Package U) when ordering your ISDNline from the telephone company. The telecommunications industryrecommends EZ-ISDN 1 for most home office/small business applica-tions. If EZ-ISDN is not available from your service provider, orderGeneric Data S. AO/DI requires X.25 packet service; request a dedi-cated packet number and a fixed Terminal Endpoint Identifier (TEI) of0x21.For more information on ordering your ISDN line, see the ADTRANdocument Ordering ISDN Service User Guide, part number 60000.015-8,available on the ADTRAN home page at http://www.adtran.com orby calling ADTRAN (see inside back cover). You can also contact thetelephone company for alternative line configurations.EXPRESS 3000 SHIPPING CONTENTSThe Express 3000 is packaged with the following contents (see alsoFigure 1-1 on page 1-5).• RJ-45 to RJ-11 ISDN cable• AC power supply• Express 3000• Quick Start Guide• CD-ROM (Contains Express 3000 User Manual and ADTRAN Ex-press Configuration software for Windows 95/98, Windows NT, andMacintosh.)ADDITIONAL DOCUMENTATIONSee the ADTRAN web site (http://www.adtran.com) for additionaltechnical notes, documents, and scripts. This documentation providesDue to the number of differing COM ports, customers mustprovide the serial cable that connects the Express 3000 to theircomputer (see also Table 1-1 on page 1-3).