ADTRAN Express 3010 Manual 

Contents

ADTRAN Express 3010 Manual  Manual pdf 68 page image

Chapter 6. Troubleshooting6-2 Express 3010/3110 User Manual 61200239L1-20Power/Line LED, 1, and 2 LEDs Flash GreenThis indicates a configuration problem. Verify the following informa-tion is correct:• Switch Type• Service Profile Identifiers (SPIDs)• ISDN Phone NumbersThis information can be viewed by using the Express Configurationprogram or the Configuration Screen in the VT 100 menu system. TheLink Status should indicate Link Up if all configuration information iscorrect and the unit is properly connected. If the link status is goodand calls still cannot be placed, review the section Dial-Up ConnectionProblems (below).Auto-Detect can be enabled at the Auto-Detect SPIDs/Switch optionin the Configuration screen of the VT 100 menus to automatically de-tect the SPIDs and the Switch Type.Look for the following with the COM port setup:• IRQ conflicts• Wrong DTE speedPower/Line LED, 1, and 2 LEDs flash green sequentially. After asoftware upgrade, if the Power/Line, 1 and 2 LEDs flash green insequence, a problem occurred. Restart the download using theinstructions in Chapter 4. If the download fails a second time, contactADTRAN technical support.Dial-Up Connection ProblemsMany connection problems can be diagnosed by viewing the statusbuffer message returned from the ISDN network and the Express.These messages are accessed by choosing the Status Buffer button inthe Diagnostics tab of the ADTRAN Express Configuration window.