Telephoning Enquiry, Toggling, Transfer and Conference67If the called internal subscriber answers, they are connected to the waiting call. Ifthis call is not accepted within a certain period of time (by default 45 seconds), youare called back and, after lifting your handset or pressing the call key, are recon-nected to the original subscriber and the display shows information on the recall.The period of time after which a recall is made can be changed on theOpenCom 100 by your system administrator. Ask your administrator what thecurrent time is.While a call is being transferred to another internal subscriber, the caller hearsmusic on hold. The setting Music on hold upon transfer on calling in the Config-urator of the Web console specifies whether callers continue to hear music onhold on recall, or whether they hear the ring tone again.2.5.3 Transferring an External Call to an ExternalSubscriberAn external call can only be transferred to an external subscriber by means of theMenuCard Subscr on hold.Note: When you call an external number and then transferthis person to another external party, you will bear the costsfor the call between these two external callers. You have noway of influencing how long the transferred call will last. Theconnection is established via the OpenCom 100 and occu-pies two call channels (ISDN user channels).T/h If the line of the called internal subscriber is busy, press thedisconnect key or replace the handset and then pressR/g the enquiry key or the call key on which the subscriber withwhom you originally spoke is waiting.M To do this, briefly press the MenuCard key.P Select the Transfer menu item.O Confirm with the OK key.
