Troubleshooting126 AXIS 5400+ / AXIS 5600+ User’s ManualSection 15 TroubleshootingThis section provides useful information to help you resolve difficultiesyou might have with your AXIS 5400+/AXIS 5600+. Fault symptoms,possible causes and remedial actions are provided within a quickreference table.Please visit the Axis Web site for latest troubleshooting tips, more supportand additional help through the FAQ database or to fill in and submit aSupport question.LED IndicatorsWeb InterfaceIndicator Color/Behavior ExplanationPowerGreen OKNot lit No power/ErrorNetworkOrange OK - network connectedOrange flashing Activity on networkNot lit No physical connection to the networkSymptoms Possible causes Remedial actionsThe AXIS 5400+/AXIS 5600+ Webinterface cannot be accessedfrom a Web browser.The AXIS 5400+/AXIS 5600+ isnot connected properly.1. Check Power and Network indicator.2. Check that assignment of IP addressesfor the AXIS 5400+/AXIS 5600+ is cor-rect.3. To further check the IP addresses, runthe Ping command from another com-puter as described in "IP address check"at the end of this chapter. Follow theappropriate recommendations.Problem with your proxy server. Verify the proxy server settings in yourWeb browser.Other networking problems.1. Verify that your network is accessiblethrough your network socket.2. Verify that your network cable is func-tional.
