12-2Clearing JamsTroubleshootingClearing JamsWhen , , or from...> appears on the display, remove the jammed paper from the machine. The screenindicating the location of the paper jam and the procedure for clearing the paper jamappears on the display, and it remains there until the paper jam is entirely cleared.Check the following if you experience repeated paper jams:Check that the paper you are using meets the requirements for use. (See “PaperRequirements,” on p. 2-7.)Make sure you have removed any scraps of paper from the inside of the machine.Fan and tap the paper stack on a flat surface before loading it in the machine.When removing the jammed document or paper, be careful not to cut your hands with the edges of the document orpaper.When removing jammed paper or when inspecting inside of the machine, be careful not to allow necklaces, bracelets, orother metal objects to touch the inside of the machine, as this can result in burns or electrical shock.When removing jammed paper, be careful not to get any toner on your hands or clothing, as this will dirty your hands orclothing. If toner gets on your hands or clothing, wash them immediately with cold water. Washing with warm water setsthe toner, making it impossible to remove the toner stains.If paper is jammed, remove the jammed paper so that any pieces of paper do not remain inside the machine according tothe displayed message. Also, do not put your hand in an area other than indicated areas, as this may result in personalinjuries or burns.If you tear the paper, remove any torn pieces to avoid further jams.If your hands or clothes get dirty from touching the toner, wash them immediately in cold water. Do not use hot water. Ifyou do, the toner may be set permanently.Do not force a jammed document or paper out of the machine. Contact Canon Customer Care Center if needed.––––––––––
