Chapter 13 Troubleshooting 13-13TroubleshootingPaper Feeding Problems Paper does not feed properly.The multi-purpose tray may contain too many sheets.• Make sure you load the correct quantity (1 p. 5-2).The paper may not be loaded correctly.• Make sure the paper stack is loaded correctly in the multi-purpose tray (1 p. 2-16). Multiple sheets feed together into the FAX.The paper may not be loaded correctly.• Make sure the paper stack is loaded correctly in the multi-purpose tray (1 p. 2-16).The multi-purpose tray may contain too many sheets.• Make sure you load the correct quantity (1 p. 5-2).Different types of paper may be loaded in the multi-purpose tray.• Load only one type of paper.• Make sure you load paper that meets the requirements for the FAX (1 p. 5-2).• Let the paper run out before refilling the multi-purpose tray. Avoid mixing new stockwith paper already loaded. Repeated paper jams occur.The paper you are using may be causing the jams.• Make sure you load paper that meets the requirements for the FAX (1 p. 5-2).Faxing ProblemsSending Problems Cannot send a fax.The FAX may not be set for the correct telephone line type.• Make sure the FAX is set for the correct telephone line type (1 p. 3-8).The document may not be loaded correctly.• Make sure the document is loaded correctly in the ADF (1 p. 4-3).• Make sure the operation panel is closed.The one-touch speed dialling button or coded speed dialling code you enteredmay not be registered correctly.• Check that the speed dialling settings are registered correctly (1 Chapter 6).
