Scanner Does Not Work after Upgrading WindowsCheck Disconnect the USB cable, then uninstall (delete) and reinstall MP Drivers and IJScan Utility.Step 1: Uninstall MP Drivers.Refer to "Deleting the Unnecessary MP Drivers" for your model from Home of the Online Manual for how todelete MP Drivers.Step 2: Uninstall IJ Scan Utility.• Windows 10/Windows 8.1/Windows 8/Windows 7/Windows Vista:1. Click Control Panel > Programs > Programs and Features.2. Select Canon IJ Scan Utility and click Uninstall/Change.3. When a confirmation appears, click Yes.4. When uninstallation is complete, click OK.IJ Scan Utility is deleted.Note• A confirmation or warning dialog box may appear when installing, uninstalling, or starting upsoftware.This dialog box appears when administrative rights are required to perform a task.If you are logged on to an administrator account, follow the on-screen instructions.• Windows XP:1. From the Start menu, select Control Panel > Add or Remove Programs.2. Select Canon IJ Scan Utility, then click Change/Remove.3. When a confirmation appears, click Yes.4. When uninstallation is complete, click OK.IJ Scan Utility is deleted.Step 3: Reinstall MP Drivers and IJ Scan Utility.Reinstall MP Drivers and IJ Scan Utility from the Setup CD-ROM or the web page.748
