An Error OccursIf an error occurs in printing, for example if the paper runs out or jams, a troubleshooting message appearsautomatically. Take the appropriate action described in the message.When an error occurs, the Alarm lamp flashes and a support code (error number) appears on the computerscreen. For some errors, the Alarm lamp and the ON lamp flashes alternately. Check the status of thelamps and the message, and take the appropriate action.Support Code Corresponding to Number of Flashes of Alarm LampExample of 2 times flashing:(A) Flashes(B) Goes offNumber of flashes Cause Support Code2 flashes Machine is out of paper or paper does not feed. 10003 flashes Paper is jammed in paper output slot or in rear tray. 13004 flashes Cartridge is not installed properly. 14705 flashes Print head may be damaged. 1403Cartridge cannot be recognized. 1471Appropriate cartridge is not installed. 14767 flashes Cartridge is not installed in correct position. 1474More than one cartridge of the same color is installed. 14758 flashes Ink absorber is almost full. 1700, 17019 flashes Protective material or tape may still be attached to cartridge holder. 189011 flashes Cannot perform printing with current print setting. 410314 flashes Cartridge cannot be recognized. 147315 flashes Cartridge cannot be recognized. 1472778
