Canon LASER CLASS 700 Series Network Manual

Also see for Laser Class 700 Series: Facsimile guide Specification Datasheet Reference guide Setup guide

Contents

Canon LASER CLASS 700 Series Network Manual Manual pdf 85 page image

Troubleshooting5-2Appendix5TroubleshootingThis section describes how to resolve basic printing problems.Unable to Print from a TCP/IP NetworkCause 1 The machine and network cable are not properly connected.Remedy Check all connections, then restart the machine.Check that the machine is connected to the network using the proper cable.(See Chapter 1, “Before You Start Using This Machine,” in the PCL PrinterGuide.)Cause 2 The TCP/IP network is not set up properly.Remedy Confirm that the IP addresses are set up properly. Check if the IP addressesare using DHCP, BOOTP, or RARP, and confirm that these protocols areoperating.Cause 3 The computer that is printing is not set up properly.Remedy Check the following:• Confirm that the proper printer driver has been installed. If you are printingfrom Windows 95/98/Me, each computer must have a printer driver installed.For instructions on installing printer drivers, see Chapter 1, “Before You StartUsing This Machine,” in the PCL Driver Guide.• Confirm that the correct printer is set as the output destination for thecomputer that is printing. In Windows 95/98/Me, confirm the output destinationfor the printer from the Control Panel or Print Manager.• If you are using LPD with Windows 95/98/Me, confirm that the spoolingsettings have been made correctly. (See steps 3 to 5 in “Windows 95/98/Me,”on p. 2-23.)Cause 4 The name of the file being printed is too long.Remedy Usually LPR (or the Microsoft TCP/IP Printer, if you are using WindowsNT/2000/XP), sends jobs either under the name of the application softwareused for printing, or the specified file name. However, a job name that is longerthan 255 characters, cannot be sent to the printer. To correct this, rename thefile with a shorter name.