4411TroubleshootingTroubleshooting PrintingTroubleshooting PrintingTroubleshooting PrintingTroubleshooting PrintingError message:The CanonMultiPASShardware couldnot beinitialized(continued)Parallel cable useddoes not meetproductspecificationCheck that your parallel cable is an IEEE 1284 bi-directionalcable. A six-foot cable is ideal.F30 MFP is notready prior tolaunching theMultiPASS StatusMonitorTry starting the Status Monitor after the F30 MFP has beenpowered on. See "To open the Status Monitor" on page 9.F30 MFP is using aport that ismalfunctioning, oris attempting to usea port that does notexistChange the port to a functioning port through the MultiPASSProperties window:1. Click StartStartStartStart, then SettingsSettingsSettingsSettings, then PrintersPrintersPrintersPrinters.2. Right-click the MultiPASS printerMultiPASS printerMultiPASS printerMultiPASS printer icon, then select PropertiesPropertiesPropertiesProperties.ProblemProblemProblemProblem Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry ThisAlarm lightcomes on andF30 MFP beepswhile printingPaper is jammed Clear the paper jam.If there is no paper jam, turn off and unplug the F30 MFP, wait fiveseconds, then plug it in and turn it on again. If the problem isresolved, the Alarm light will turn off, the printhead holder willmove to its home position on the right, and the LCD will return tostandby mode. If the alarm light remains lit, contact the CanonCustomer Care Center.Printheadmoves, but oneor more colorsdo not printPrinthead or inktanks installedimproperlyVerify that the printhead and ink tanks are installed properly.Ensure that the protective plastic covers and tapes are removedbefore installing.Printhead nozzlescloggedPrint a nozzle check pattern (see "Printing a Nozzle CheckPattern" on page 34). If needed, clean the printhead (see"Cleaning the Printhead" on page 35).One or more inktanks emptyCheck for an error message in the LCD and replace if necessary.Printed outputis not what youexpectedIncorrect printercable usedVerify that you are using the correct printer cable.ProblemProblemProblemProblem Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry This