IInnssttaannttEExxcchhaannggee ††InstantExchange is a warranty program that expedites, usually by the next business day †††† , the exchange of adefective product with a refurbished product. The refurbished product you receive will be covered by thebalance of the period remaining on your original limited warranty. NNoottee tthhaatt bbyy uussiinngg tthhiiss sseerrvviiccee yyoouu wwiillll kkeeeepptthhee rreeppllaacceemmeenntt pprroodduucctt tthhaatt iiss sseenntt ttoo yyoouu,, aanndd yyoouurr oorriiggiinnaallllyy ppuurrcchhaasseedd pprroodduucctt sshhaallll bbeeccoommee tthhee pprrooppeerrttyyooff CCaannoonn.. InstantExchange warranty program service is available only during the express limited-warrantyperiod for your product and only in the continental United States, Alaska and Hawaii during such period.If the Canon Customer Care Center representative cannot correct the problem with your product over thetelephone, and you elect InstantExchange warranty program service, the representative will issue you areference number upon verification of warranty eligibility. You will be asked for information pertaining to yourdefective product and for a ship-to location for the replacement product (street address only). You must alsoprovide a major credit card number that will be pre-authorized by Canon in an amount up to the cost of a newproduct at the time you elect InstantExchange warranty program service. YYoouurr ccrreeddiitt ccaarrdd nnuummbbeerr wwiillll bbeecchhaarrggeedd iinn aann aammoouunntt uupp ttoo tthhee ccoosstt ooff aa nneeww pprroodduucctt (i) if you do not return your defective product to a Canonrepair facility by the date specified by Canon and in the manner described below; (ii) if the defect(s) in theproduct is/are not covered by this limited warranty; or (iii) if the warranty period on the product has expired orhas not been sufficiently established by your supplying the appropriate documentation.The Canon repair facility will ship out the replacement product via overnight courier, prepaid by Canon. Afterreceipt of the replacement product (with instructions and a pre-paid return waybill), follow the instructions toship the defective product to a Canon repair facility. You must return the defective product in the shippingcarton in which the replacement product was packed (be sure to retain your printhead and ink tanks), and youmust include the reference number, aa ccooppyy ooff yyoouurr ddaatteedd pprrooooff ooff ppuurrcchhaassee (bill of sale) and a completeexplanation of the problem. DDoo nnoott iinncclluuddee aannyy ootthheerr iitteemmss iinn tthhee rreettuurrnn sshhiippppiinngg ccoonnttaaiinneerr..This limited warranty gives you specific legal rights, and you may also have other rights that vary from state tostate.** Support program specifics are subject to change without notice.†† InstantExchange warranty program service is subject to availability of refurbished replacement units.†††† 9 a.m.–5 p.m. (local), Monday–Friday (excluding holidays). The Canon Customer Care Center must receive pertinentinformation by 3 p.m. (E.S.T.) to ensure next-business-day InstantExchange warranty program service (two-business-dayInstantExchange warranty service for Alaska and Hawaii). Canon does not guarantee next-business-day service in theevent of factors beyond Canon’s reasonable control.5566F30 MFP User’s Manual