4455TroubleshootingTroubleshooting Paper FeedingProblemProblemProblemProblem Possible CausePossible CausePossible CausePossible Cause Try ThisTry ThisTry ThisTry ThisPaper does notfeed correctlyMulti-purposetray contains toomany sheetsMake sure the paper stack in the multi-purpose tray does notexceed the paper limit mark. See "How to Load Paper andEnvelopes" starting on page 3.Paper not loadedcorrectlyMake sure that paper is loaded correctly in the multi-purposetray, and paper guides adjusted properly. See "How to Load Paperand Envelopes" on page 3.Paper is skewed(printing isskewed)Paper not loadedcorrectly.Make sure that paper is loaded correctly in the multi-purposetray, and paper guides adjusted properly. See "How to Load Paperand Envelopes" on page 3.Multiple sheetsfeed at same timePaper not loadedcorrectlyMake sure that paper is loaded correctly in the multi-purposetray, and that the paper guide is adjusted properly. See "How toLoad Paper and Envelopes" starting on page 3.Sheets of papersticking togetherFan the paper stack before loading it in the multi-purpose tray.This keeps the sheets of paper from sticking together.Too many sheetsin multi-purposetrayMake sure loaded paper does not exceed the paper limit mark.See "How to Load Paper and Envelopes" on page 3.Do not force paper into the multi-purpose tray.Different papertypes mixedtogetherLoad only one type of paper at a time.Use only recommended paper types (see inside back cover for fulllisting of recommended media).Transparenciesdo not feedcorrectlyTransparenciesnot loadedcorrectlyDo not load more than 30 transparencies in the multi-purposetray. See "How to Load Paper and Envelopes" on page 3.Repeated paperjamsPaper used is notrecommendedpaperUse only recommended paper types (see inside back cover for fulllisting of recommended media).Envelopes do notfeed correctlyEnvelopes notloaded correctlyMake sure the envelopes are loaded properly. Do not load morethan 10 envelopes at a time. See "How to Load Paper andEnvelopes" on page 3. If needed, clean the rollers.Unsupportedenvelope typeEnvelopes must be U.S. commercial #10 or European DLenvelopes.