Chapter 8 Frequently Asked Questions 137Installation Is Displaying UnexpectedBehavior. 10❏ For Windows 98 with parallel port connection: When restarting afterinstallation, is the system trying to install the printer driver again?When you restart the computer after installing the MultiPASS Suite, youmay encounter one of the following situations:❏ Found new hardware wizard displays.If this occurs, click Cancel.❏ Prompt for MultiPASS Suite Installation Disk displays.If this dialog box displays, do one of the following:• If Cancel is available, click Cancel.• If Cancel is not available, click OK. Then insert the MultiPASSSuite disk into your disk drive and browse to the followingfolder:MultiPASS\PrnDrv\F50\WinBj\disk1❏ For Windows 2000 with USB port connection: Are you not able tocomplete the installation of the MultiPASS Suite?During the installation, you may be unable to continue beyond the dialogbox prompting you to connect your printer cable to your port.In this situation, you need to exit the MultiPASS Suite setup, remove thedevice from the Windows Device Manager, and restart the installationprocess.To resolve this situation:1. Click No in the dialog box prompting you to connect your cable, andexit the MultiPASS Suite setup.2. Remove the device from the Windows Device Manager. The devicemay appear listed as Canon MultiPASS or Unknown Device.
