Chapter 8 Frequently Asked Questions 141❏ Does paper not come out of the printer?Parallel port only: Check that you have a bi-directional parallel cableconnecting the printer to your PC. Check your computer’s setup to besure the primary parallel port is set to the appropriate printer port, forexample, LPT1 or LPT2. Make sure the Print Setup option of yourprinting application displays that the correct printer is being used.❏ Is the printing not fast enough?The print options you have selected might be too complex. Set printoptions to the basics, such as standard quality, automatic print mode, andso on.❏ Does the job not print when using DOS?The printer driver can be used to print documents only in Windows; itcannot print a document in DOS.❏ Are you unable to print?❏ Your Windows application settings may be preventing you fromprinting successfully. Check the settings of the Windows applicationyou are trying to print from.❏ The printer driver may not be configured correctly. Try printing a testpage with your printer driver. If the test page prints successfully, theprinter and printer driver are set up appropriately. If the test pagedoes not print successfully, you need to remove and reinstall theMultiPASS Suite.❏ Are you unable to print to a shared printer?If you are using a client system that is set up to use a shared printer, yetyou are unable to print to the shared printer, check the following:❏ That the server system, to which the printer is connected, is turned on❏ That the server system has set the printer to be shared❏ That the server system is set to allow your system access to the sharedprinter.
