Canon PIXMA G2070 Series Online Manual

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Message Is DisplayedThis section describes some of the messages that will be displayed on the computer screen.Error Regarding Power Cord Being Unplugged Is Displayed (Windows)Writing Error/Output Error/Communication Error (Windows)Other Error Messages (Windows)Error Regarding Power Cord Being Unplugged Is Displayed (Windows)The printer may have been unplugged while it was on.Check the error message displayed on the computer and click OK.The printer starts printing.See Unplugging the Printer to unplug the printer correctly.Writing Error/Output Error/Communication Error (Windows)Check 1 If the ON lamp is off, make sure printer is plugged in and turn on.The ON lamp flashes while the printer is initializing. Wait until the ON lamp stops flashing and remains lit.Check 2 Make sure printer is properly connected to computer.Make sure it is securely connected to both the printer and the computer. When the USB cable is securelyplugged in, check the following:• If you are using a relay device such as a USB hub, disconnect it, connect the printer directly to thecomputer, and retry the printing. If printing starts normally, there is a problem with the relay device.Contact the vendor of the relay device.• There could also be a problem with the USB cable. Replace the USB cable and retry the printing.Check 3 Make sure MP Drivers are installed correctly.Refer to Updating the Driver to uninstall unnecessary drivers and install the latest drivers.Check 4 Check device status from your computer.Follow the procedure below to check the device status.1. Select Control Panel > Hardware and Sound > Device Manager.1.Note• If the User Account Control screen is displayed, select Yes.2. Open USB Printing Support Properties.2.Double-click Universal Serial Bus controllers and USB Printing Support.326