140 Chapter 9TroubleshootingProblems Sending Faxes Cannot Send a Fax Cannot Send a Fax ClearlyCause ActionThe machine is not on. z You cannot send faxes if the power is turned off.z Press [ON/OFF] to turn the power on. See “Turning the Machine ON andOFF” on page 18.z After a power failure or disconnecting of the power cord, press [ON/OFF] to turn the power ON.The In Use/Memory Lamp isflashing.Another document is being sent from memory.Wait until the machine finishes sending it.The telephone line is connected tothe [TEL] jack.Reconnect to the [LINE] jack (Refer to the Easy Setup Instructions).If you still cannot send a fax, there is a problem with the telephone line.Contact your telephone company or the manufacturer of your TA (TerminalAdapter) or telephone adapter.The telephone line type is not setcorrectly.If the telephone line type is not set correctly, you will not be able to sendfaxes, but will still be able to receive them. In this case, check thetelephone line type setting and change it as necessary. See “Setting theTelephone Line Type” on page 62. is set to.Send faxes again after a while. If you still cannot send faxes, set TONE DETECT> to .The fax number is not correctlyregistered in a coded speed dial.Make sure that the fax number is correctly registered when coded speeddialing (See “Registering Coded Speed Dialing” on page 65).There was an error duringtransmission. z Check the LCD for an error message (See “Fax Related Messages” onpage 118).z Print the ACTIVITY REPORT and check for an error (See “Printing theACTIVITY REPORT” on page 71).Cannot hear the dial tone. Check that the telephone line is correctly connected to the proper jack. Ifso, there is a problem with your telephone line. Contact your telephoneline provider.The document is not loadedproperly.Remove the document then reload it on the Platen Glass or in the ADF(See “Loading Documents” on page 19).A fax destination is displayed on theLCD.Another document is being sent from memory. Wait until the machinefinishes sending it.There was a printer error. Resolve the printer error. If you are out of paper, set the paper.If you are in a hurry, you can send the fax before resolving the printer errorby pressing [Stop/Reset]. In this case, be sure to press [FAX] to print thefaxes stored in memory once the transmission is complete.Cause ActionThe document is not loadedcorrectly, or the Platen Glass or theinner side of the Document Cover isdirty.z Remove the document, then reload it on the Platen Glass or in the ADF(See “Loading Documents” on page 19).z Reload the document after cleaning the Platen Glass or the ADF (See“Cleaning Your Machine” on page 107).The setting for image quality orintensity is not suitable for thedocument.On the LCD, adjust the setting for image quality (FAX Resolution) orintensity (Scan Contrast) suitable for the document (See “Before SendingFaxes” on page 72).
