Canon iR 3250 Network Manual

Also see for IR3250: User guide Reference guide Maintenance Guide

Contents

Troubleshooting6-26 AppendixTroubleshootingPrinting Problems and SolutionsUnable to Print from a TCP/IP Network (Windows 95/98/NT/2000)Unable to Print from a NetWare NetworkCause 1 Printer and cable are not properly connected.Solution After checking the following connections, turn the machine’s power switches toOFF, and then turn them to ON again.• Check that the machine is connected to the network using the proper cable.Cause 2 TCP/IP network is not properly set up.Solution Check the following:• Check that the IP addresses are properly set up. If the IP addresses were setusing DHCP, BOOTP, or RARP, then confirm that they are operating.Cause 3 The computer that is printing is not properly set up.Solution Check the following:• Check that the proper printer driver is installed. If you are printing fromWindows95/98/NT/2000, each computer must have a printer driver installed.For instructions on installing printer drivers, see the PCL Driver Guide or theSetup Guide.• Check that the correct printer is set as the output destination for the computerthat is printing. In Windows 95/98, check the output destination in the ControlPanel Printer or Print Manager.• If you are using Windows 95/98, check that the spooling settings are madecorrectly. (See “Installing the Printer Driver and Specifying the Printer Desti-nation Setting, LPD Settings (Windows 95/98),” steps 3 to 5, on p. 2-15.)Cause 4 The name of the file being printed may be too long.Solution Normally LPR (or the Microsoft TCP/IP Printer, if you are using Windows NT/2000) sends jobs either under the name of the application software used forprinting, or the file name. However, a job name longer than 255 bytes cannot besent to the printer. To correct this problem, rename the file with a shorter name.Cause 1 Printer and cable are not properly connected.Solution After checking the following connections, turn the machine’s power switches toOFF, and then turn them to ON again.• Check that the machine is connected to the network using the proper cable.Cause 2 The NetWare network may not be properly set up.