Canon imageFORMULA DR-M160II Service Manual

Also see for imageFORMULA DR-M160II: User manual User manual

Contents

imageFORMULA DR-M160II Service GuideimageFORMULA DR-M160II Service Guide June 2014Page 25B. Internet SupportCanon USA e-Support Center Web Site1.The e-Support Center Web Site is availble from Canon USA’s EngineeringServices and Solutions Division, provides high quality e-Support via theInternet. This is only available for Canon USA’s Authorized ServicingDealers or Authorized Servicers.Canon USA’s e-Support Center Web Site is designed to give AuthorizedServicing Dealers and Authorized Servicers access to the followingtechnical support information: Proactive notification of new releases, patches, Technical Publications,and other information via e-mail Search for Technical Solutions with the Integrated KnowledgeManagement System through natural language query Read or download on-line documentation Download patches and their Readme files Download Firmware and Software Drivers Track and Modify logged Cases Review all open Cases Access to the warranty e-Tag system, and training information.To access the e-Support Center Web Site, you must first register for aSupport ID. To register for a Support ID, go on-line to the Canon USA’s e-Support Center Web Site. Click on the “Register” button and follow theinstructions for registration. This service is available at no additionalcharge to Authorized Servicing Dealers or Authorized Servicers.Figure 11 – The Canon e-Support Center Login