Canon imageFORMULA DR-M160II Service Manual

Also see for imageFORMULA DR-M160II: User manual User manual

Contents

imageFORMULA DR-M160II Service GuideimageFORMULA DR-M160II Service Guide June 2014Page 4II. Service AuthorizationTo become authorized and maintain authorization to service an imageFORMULADR-M160II scanner, each authorized dealer location must have at least one (1)service technician who has completed the imageFORMULA DR-M160II OnlineTraining and received certification.III. Education TrainingA. OverviewThe imageFORMULA DR-M160 Self-Paced On-line Training course providestechnicians with the theoretical concepts to install, configure, and support theimageFORMULA DR-M160II. The course outlines the setup of the scannerand its software, provides scanner component details, lists consumable parts,and provides basic information on the power supply and electrical parts, alongwith their locations for troubleshooting.The imageFORMULA DR-M160 Self-Paced On-line Training course isavailable on Canon USA’s e-Support Center Web Site(http://www.support.cusa.canon.com) Training Center.Table 5 – Canon imageFORMULA DR-M160II Technician TrainingModule Name Course Code2imageFORMULA DR-M160II Self Paced On-line Training Course 18IFSM1600O2 Item Numbers and Part Numbers are subject to change without notice.B. Technician CertificationAfter completing the imageFORMULA DR-M160 Self Paced On-line TrainingCourse and passing the assessment, students will receive certification on thefollowing imageFORMULA desktop scanner: imageFORMULA DR-M160 desktop scanner imageFORMULA DR-M160II desktop scannerDealer technicians, who are already certified on the imageFORMULA DR-M160, are automatically certified to service the imageFORMULA DR-M160II.C. Who Should Take This TrainingField Technicians who are required to install, service, or support theimageFORMULA DR-M160II machines must take this course for certification.Note: Our current support policy dictates that only those technicians whohave completed the training program and pass the final assessment exam areentitled to live, phone-based support through our TSC (Technical SupportCenter). However, self-service support (software downloads, knowledgebasearticles, support forums, technical publications) is available through oure-Support Center Web Site for all technicians. (Refer to the Technical Supportsection on the e-Support Center Web Site for entitlement details.).